FAQ
Frequently Asked Questions (FAQ)
1. How do I place an order?
To place an order, simply add your desired products to the cart, proceed to checkout, and follow the instructions. You will receive a confirmation email once your order is placed.
2. How can I check my order status?
After your order is shipped, you will receive a tracking number via email, allowing you to track your package.
3. What is the delivery time?
Orders are processed within 1-2 business days. Delivery time depends on your location and the chosen shipping method.
4. Do you offer international shipping?
Yes, we ship orders worldwide. Please note that additional fees (such as taxes, customs duties) may apply for international orders.
5. How can I return or exchange a product?
If you wish to return or exchange a product, please contact us within 14 days of receiving the item. The product must be in its original condition.
6. What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us immediately, and we will resolve the issue.
7. Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If the order hasn’t been shipped yet, we can cancel it.
8. How can I contact you?
For any questions or issues, you can contact us via email: [info@allbayco.com]